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Customer Service Representative - Night Shift Jobs in USA 2021
Organization:
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Dial America
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Location:
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Pittsburgh, PA
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Posted on:
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13 May 2021
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Category:
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Remote
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Last Date:
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Apply as soon as possible
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Hours:
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Full Time
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Salary:
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Type:
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Night Shift
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Vacant Positions:
Customer Service Representative
Responsibilities:
As a Customer Service Representative, you will provide excellent customer service and support to our client’s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity, and accuracy to heart.
Specific duties for this entry-level CSR role include:
Answering customer requests or inquiries concerning services, products, billing, etc.
Delivering superior service identifying and resolving customers’ issues using problem-solving skills
Building a positive rapport across a variety of personality types
Continually maintaining a working knowledge of our client's products, services, and promotions
Putting the customer first and remaining polite and professional at all times
Documenting all customer information, communications and sales in the CRM system
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