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Overnight Customer Service Advisor - (Work From Home)
Organization:
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TaskUS
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Location:
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Brownsville, TX
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Posted on:
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21 April 2021
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Category:
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Remote
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Hours:
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Full Time
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Salary:
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Negotiable
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Type:
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Permanent / Contract
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Vacant Positions:
- Overnight Customer Service Advisor
Responsibilities:
* Equipment Provided, ethernet connection, and a high-speed internet connection
* Must be willing to complete computer diagnostics testing to ensure computer and speed requirements within 48 hours of a request, providing screenshots to ensure computer requirements are met
* Must have a smartphone device
* Must be willing to complete an assessment that includes a typing test of 25 wpm
* Great communication skills, written and orally
* Demonstrate strong abilities to work independently and as a remote team player
* Must be adaptable and flexible, demonstrating abilities to work with process and information changes
* Must be at least 18 years of age
* Must have at least a High school diploma or GED
* Must be willing to participate in a background screening
* This role will be primarily working from home, however, once sites are back open in 2021 the team will be required to visit a site as frequently as once a month in the Rio Grande Valley Area. You will need to be located in the Brownsville area to pick up equipment and report to the site at least once a month.
Requirements:
*Experience with phone, email & live chat support
* Experience in customer service, sales, billing, collections, and technical support
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